Customers are a privilege not a right

Customers are a privilege not a right

Sometimes when you are running a small start up it can just seem like everyone is out to make your life hard. I mean seriously – some days it almost makes you want to yell – ‘please for the love of fresh air and sunshine just one person make my life...
Why we value satisfaction, not resolution

Why we value satisfaction, not resolution

We are transparent with our support statistics – not just to our clients but to anyone that asks. But we don’t provide everything. Not because we have anything to hide but because we are a small company. We measure what our clients tell us are the most...
elementTIME – version release 7.17

elementTIME – version release 7.17

elementTIME 7.17 is about speeding things up, new functionality for scheduling, and even adding a native leave calendar. We have been developing pretty fast and sometimes it does one good to sit back, look out at the view…and put the code through the wringer to make...